Refund policy
Last updated: 08 February 2026
This Privacy Policy describes how LittleNest AU (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://littlenest.au (the “Site”).
By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
1. Personal Information We Collect
Information You Provide Directly
When you use our Site, we may collect the following personal information:
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Name, email address, phone number
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Billing and shipping address
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Order and payment confirmation details
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Account information (if applicable)
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Customer support communications
Providing this information allows us to process orders and provide customer support. You may choose not to provide certain information, but this may limit your ability to use some features of the Site.
Information Collected Automatically
We automatically collect certain information about your interaction with our Site, including:
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Device and browser information
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IP address
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Pages visited and actions taken
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Cookies and usage data
This helps us improve site performance, security, and user experience.
Information from Third Parties
We may receive personal information from trusted third parties such as:
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Shopify, which powers our online store
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Payment providers (e.g. PayPal, Shopify Payments, Afterpay)
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Shipping and logistics partners
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Analytics and marketing service providers
All third-party information is handled in accordance with this Privacy Policy.
2. How We Use Your Personal Information
We use your information to:
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Process payments and fulfill orders
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Deliver products and provide tracking
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Manage returns, refunds, and exchanges
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Communicate order updates and support responses
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Improve our services and website functionality
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Prevent fraud and ensure transaction security
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Comply with legal obligations
We do not sell your personal information.
3. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Enable core website functionality
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Remember user preferences
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Analyze site traffic and performance
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality.
For more information about Shopify cookies, visit:
https://www.shopify.com/legal/cookies
4. How We Share Personal Information
We may share personal information only when necessary with:
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Payment processors
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Shipping and fulfillment partners
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Customer support and IT service providers
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Legal authorities when required by law
All partners are required to protect your data and use it only for the services provided.
5. Data Security & Retention
We take reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
We retain your personal information only as long as necessary to:
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Fulfill orders
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Provide customer support
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Comply with legal and regulatory requirements
6. Children’s Privacy
Our Services are not intended for anyone under 18 years of age. We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us and we will take appropriate action.
7. Your Rights
Depending on your location, you may have the right to:
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Access your personal information
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Request correction of inaccurate data
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Request deletion of your data
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Receive a copy of your information
To exercise these rights, contact us using the details below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, contact us at: